<xml>
<Object_Id> 184</Object_Id>
<Title> &lt;A HREF="http://web/projects/support/Worldtalk/4.Internal/07.Other/Guidelines/CustomerServicesGuide"&gt;CiTR Support - Customer Services Guide&lt;/A&gt;</Title>
<Node_Type> Production</Node_Type>
<Format> HTML</Format>
<Address>  &lt;A HREF ="http://web/projects/support/Worldtalk/4.Internal/07.Other/Guidelines/CustomerServicesGuide"&gt;http://web/projects/support/Worldtalk/4.Internal/07.Other/Guidelines/CustomerServicesGuide&lt;/A&gt;</Address>
<Keywords> </Keywords>
<Abstract> This guide provides external customer of the CiTR Support group                          with:
                          
                          - information about the group 
                          - how to submit a support request
                          - what happens next
                          - feedback
                          
                          It also includes a one page "CiTR Support quick reference 
                          guide".
                          
</Abstract>
<Date_Entry_Created> 17/02/97</Date_Entry_Created>
<Entry_Created_By> jane</Entry_Created_By>
<Date_Entry_Last_Modified> 29/05/97</Date_Entry_Last_Modified>
<Entry_Last_Modified_By> jane</Entry_Last_Modified_By>
<Asset_Qualification> mandatory for specified project use</Asset_Qualification>
<Other_Opinions> </Other_Opinions>
<Contact_Person> j.clark@citr.com.au</Contact_Person>
<IP_or_Copyright_Owner> CiTR</IP_or_Copyright_Owner>
<Support_re_Ownership> </Support_re_Ownership>
<Date_Item_Created> original version was created 2H95</Date_Item_Created>
<Usage_Conditions> </Usage_Conditions>
<Support_re_Usage_Condns> </Support_re_Usage_Condns>
<Authors_and_Contributors> Miles Gillham                          Jane Clark
</Authors_and_Contributors>
<Projects_Used_In> WT481.04 - OPTUS support                          WT481.24 / DE670.2 - DPIE support
</Projects_Used_In>
<Obtained_From> </Obtained_From>
<Derived_From> </Derived_From>
<Related_Items> </Related_Items>
<Document_Type> Handbook / Guide / General Manual</Document_Type>
<Additional_Info> </Additional_Info>
</xml>
