Object_Id : 127
Title : Developing User Documentation - Overview
Node_Type : Production
Format : FrameMaker
Address : http://web/projects/tcg/Processes/UsrDocOvw/
Keywords :
Abstract : This paper, prepared by the Technical Communication Group,
gives a birdıs eye view of the process that CiTR technical
communicators use to develop user documentation in projects.
If you are a project manager or a business
development
manager, you have to either manage, or set client
expectations about, the user documentation process.
This paper is for you.
The paper is also a useful summary for technical communicators.
It contains:
-
Introduction
- What is "user documentation"
- The importance of user documentation
- The standard life cycle for user documentation
- Resourcing the user documentation effort
- Critical success factors for user documentation
subprojects
- Phase by phase
Date_Entry_Created : 07/11/96
Entry_Created_By : jane
Date_Entry_Last_Modified: 12/12/96
Entry_Last_Modified_By : Tony Lupton
Asset_Qualification : good / very useful
Other_Opinions :
Contact_Person : Barry Lagden? Peter Barnes? while Erica is off
IP_or_Copyright_Owner : CiTR
Support_re_Ownership :
Date_Item_Created : Edition 1 completed June 1996
Usage_Conditions : Can be (and should be) used freely within CiTR.
Support_re_Usage_Condns :
Authors_and_Contributors: Erica Lee and the Technical Communications
Group
Projects_Used_In : HP379.1 (Synergy)
Obtained_From :
Derived_From :
Related_Items : Hackos, J.T. "Managing your Documentation Projects",
Wiley, 1994 (available from the CiTR library)
Document_Type : Overview
Additional_Info : [It would be great to have an HTML version of this
paper!!]